Refund policy

We accept returns within 14 days of delivery date. The items must be returned in the same condition in which it was shipped in order to receive a refund. This includes the original tag and the packaging it comes with.

Once we receive your return and verify the conditions, we will process your refund to the original payment method within 7 working days. It can take up to 10 working days to appear in your account due to bank's internal procedures.

We are unable to cover the original and return shipping cost at this time. If the return disqualifies the order from free shipping, a shipping cost of $15 will be deducted from the refund.

We are unable to cover the original and return shipping cost at this time.

 

 

To send your return:

Send an email to hello@furothelabel.com to let us know your order number, item(s) you wish to return and why.

Let us know the tracking number once you have sent it, it's best if you can include a clear photo of the parcel.

We highly recommend that you use a courier service that provides a tracking number, as we will not be liable for any damaged or lost packages.

 

Unfortunately, we can't support exchanges at this time. We recommend placing a new order and returning the other item.